Professional software designed to increase customer satisfaction and establish effective communication. Comprehensive ticket (support request) systems and live chat plugins that you can integrate into your website. Benefit from these tools to solve customer issues quickly and in an organized manner, and to provide instant support.
Frequently Asked Questions
It is a support management system where customers submit their issues or requests in writing, and these requests are tracked and resolved.
It can usually be easily integrated with a simple JavaScript snippet that you add to your website's code.
Yes, most advanced ticket systems and some live chat solutions have features to assign requests to relevant departments or support staff.
Some support system scripts allow you to create a knowledge base containing answers to frequently asked questions.
Live chat widgets are generally mobile-friendly. Support panels also usually have a responsive design.